MANAGING DIRECTOR OF PROGRAM OPERATIONS

This is a full-time 40-hour a week exempt position that oversees and provides leadership to all BGCBI program operations (Service site locations to include: Hilo, Kea’au, Pahoa, Pahala & Ocean View with the possibility of Kealakehe-West Hawaii).

Directs and provides overall supervision to all Clubhouse Directors/Coordinators (three to five full-time professionals) located throughout Hawaii Island and is ultimately responsible for the continued training and management of approximately thirty-five (35-40) part-time direct and support service staffing.

Oversees an effective implementation of all out-of-school enrichment and support programming for a diverse population of youth, ages 6 to 17 on Hawaii Island. Assures the overall safety and proper supervision for 1000+ youth annually.

The position is charged with the overall daily implementation and management of current BGCBI youth development programming at all site locations; the development of new innovative support programs; the execution and management of secured grants and grant reporting requirements; training of all BGCBI direct-service employees to effectively deliver the programs needed for the communities we serve; the assessment of services, facilities and grounds to assure safety and proper supervision; the development of resource partnership and strong community relationships to supplement educational and operational needs; conduct regularly scheduled employee performance evaluations to ensure  effectiveness.

PAY RANGE: $40,000 to $50,000 annually (contingent on professional qualifications). Due to the current financial state of the organization, this position is offered as a month-to-month hire, subject to discontinue employment based on the operational finances assessed each month.

This position reports directly to the BGCBI Chief Executive Officer. To begin May 17, 2017.

 

MINIMUM REQUIREMENTS

•      10-years of full-time professional management experience, operating a customer service based organization or business;
•      Proven work experience recruiting, training and a supervising full and part-time staff team of over 10-employees;
•      Experience in effectively working with Hawaii’s diverse populations in a professional work capacity, having gained this experience and expertise through an executive supervisory role managing full and part-time employees;
•      Proven work experience in securing Hawaii Island resources, building strong community support, and developing effective working partnerships with the communities we provide for, that bring successful program implementation.
•      Able to work on weekends, some holidays and during morning, afternoon and evening hours when site services are operating;
•      Valid State of Hawaii drivers license required;
•     Able to travel over 200 miles a day to Clubhouse site locations on Island and utilize personal vehicle (personal vehicle must be properly registered and insured meeting State and County of Hawaii requirements);
•      Able to pass State & National background checks (to work directly with youth).


DUTIES & RESPONSIBILITIES

FACILITIES, EQUIPMENT MANAGEMENT, SAFETY
•      Assure the safety and proper operation of all BGCBI equipment, facilities, property and
grounds;
•      Identify safety issues and provide timely response to address, fix and repair hazards;
•      Ability to develop the resources (needed materials, specialized service operators, volunteer
support) that properly address repairs needed when funding is not available;
•      Oversee the programming partnerships developed to supplement youth activities;
•      Administer the overall upkeep and maintenance scheduling of all BGCBI vehicles, facilities
and organizational equipment;
•      Proven experience in maintaining safe and properly secured facilities.

INCIDENT FOLLOW UP
•      Facilitate investigative inquiry processes on reports communicated to BGCBI staff;
•      Ensure timely incident follow-up with proper collection of documentation from all those
involved, conducting a fair and neutral participant and witness interviews, and providing official
outcome responses;
•      Provide BGCBI leadership with timely communication and documentation on all incidents that arise and official follow-up and outcome responses;
•      Provide any needed public communications related to incidents that arise.

COMMUNITY RESOURCES, PARTNERSHIPS & VOLUNTEER RECRUITMENT
•      Secure effective partnerships with DOE school officials to gain BGCBI out-of-school youth
service program support;
•      Produce an effective Youth Development Specialist employee recruitment and hiring initiative that assures a continuation of required daily direct service staffing;
•      Develop a robust and successful volunteer program to help supplement daily operational needs and the building of new youth programming opportunities;
•      Possess a strong network of community resources on Hawaii Island that provides the
partnerships needed in fundraising.

DAILY YOUTH ENRICHMENT PROGRAMMING & INTERSESSION PROGRAM DEVELOPMENT
•      Ability to produce successful (community sought after) youth development and enrichment
programming;  
•      Have the community network capacity to effectively secure program participation and needed adult supervision and activity coaching;
•      Able to cultivate the youth participation numbers required to host intersession programs.

GRANT WRITING, MANAGEMENT & REPORTING
•      Development of new grant resources to support program operations;
•      Effective drafting of competitive grant proposals;
•      Timely submittal of developed grants meeting deadlines;
•      Training of grant activity and reporting requirements of secured grants to direct service
staff;
•      Implement and manage grant activity requirements to daily service programming;
•      Oversee the drafting and submittal of required grant outcome reports to funders.

STAFF MANAGEMENT, TRAINING & SUPERVISION
•      Provide effective daily supervision required to effectively manage full & part-time
employees;
•      Develop, train and maintain an effective working service delivery team;
•      Address and appropriately bring outcome to employee and/or work-team related issues or
disputes that arise;
•      Conduct scheduled employee work performance evaluations; provide feedback and performance coaching opportunities, issue noncompliance warnings and conduct employee contract termination processes;
•      Facilitate ongoing specialized training that support direct service employees with daily
position tasks, roles and functions;
•      Scheduling of needed staffing and management of employee work hours and submittal of
timesheets (review and approve employee timesheets);
•      Ability to recruit qualified community individuals into the needed youth development  
positions.

DEVELOPMENT OF SPECIAL PROJECTS
•     Produce a successful Fall, Winter, Spring & Summer Intersession Program;
•     Develop and implement a daily meal program for Hilo, Kea’au & Pahoa site locations;
•     Develop a capital building campaign for the Kea’au service program;
•     Develop youth service sites in the communities of Kealakehe & Waimea.


BACKGROUND CHECK: As part of the hiring process BGCBI will need to conduct a national background check (after the final interview and reference inquiries) to verify eligibility in working with underage youth.

ILLICIT SUBSTANCE TESTING: Please know that as an organization that directly services youth, BGCBI employees may be required to take part in random drug testing throughout their hire.


Interested qualified individuals are required to submit a BGCBI position application form and a
current resume with a minimum of three (3) professional reference listings with current contact
information.

Please submit completed application materials and current resume to interview committee Chair, Jasmine Branco at jasmineb@bgcbi.org
 


YOUTH DEVELOPMENT SPECIALISTS

Our Mission:  To inspire and enable Big Island youth to be productive and responsible citizens, through quality programs in a safe and caring environment.

Are you, or do you know someone who is, passionate about working with youth?

Boys & Girls Club of the Big Island is seeking individuals with a strong passion for working with youth. As a YOUTH DEVELOPMENT SPECIALIST, you will work at out-of-school programs at our Hilo, Keaau or Pahoa Club leading programs in a variety of areas such as the arts, gardening, computers & technology, sports & recreation, or other areas of interest to youth ages 6 to 18. Experience working with youth required. This is an hourly and part time position. 

If interested, we require a cover letter stating why you are interested in this position and which Club site you would like to work at. Please email the cover letter and your resume  to HR@bgcbi.org (include your phone number, home and email addresses on your resume) or fax to 808-961-5534.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.