This is a full-time position that oversees and provides leadership to all Clubhouse operations in East Hawaii.  Service site locations include: Hilo, Keaʻau, Pahoa, Pahala & Ocean View.

East Hawaii Operations Director - Overview
     Directs and provides overall supervision to all Clubhouse Directors (three to four full-time professionals) located throughout East Hawaii and is ultimately responsible for the training and management of approximately thirty-five (35) part-time direct and support service staffing.
     Oversees effective implementation of all out-of-school enrichment and support programming for a diverse population of youth, ages 6 to 17 in East Hawaii. Assures the overall safety and proper supervision for 1000+ youth annually. 
     This position is charged with the overall daily implementation and management of current BGCBI youth development programming at all site locations; the development of new innovative support programs; the execution and management of secured grants and grant reporting requirements; training of all BGCBI direct-service employees to effectively deliver the programs needed for the communities we serve; the assessment of services, facilities and grounds to assure safety and proper supervision; the development of resource partnerships and strong community relationships to support educational and operational needs; conducting regularly scheduled employee performance evaluations to ensure effectiveness.

PAY RANGE: $32,000 to $40,000 annually (contingent on qualifications). Due to the current financial state of the organization, this position is offered as a month-to-month hire, subject to the operational finances assessed each month.

This position reports directly to the BGCBI Chief Executive Officer. To begin January 2017.



  • 3-years full-time professional management experience;
  • Experience working effectively with Hawaii’s diverse populations in a professional work capacity;
  • Proven work experience securing Hawaii Island resources, building strong community support, and developing effective working partnerships with DOE school leadership and public officials on successful implementation of programs;
  • Work morning, afternoon and evening hours when site are operating; and on weekends and some holidays as required;
  • Valid State of Hawaii drivers license with clear driving abstract required;
  • Able to travel over 200 miles a day to Clubhouse site locations on Island utilizing personal vehicle (personal vehicle must be properly registered and insured, meeting State and County of Hawaii requirements);
  • Ability to drive passenger vehicles and transport youth to activities and events;
  • Able to pass State & National background checks (to work directly with youth).


Equipment Management, Safety

  • Assure the safety and proper operation of all BGCBI equipment, facilities, property and grounds;
  • Identify safety issues and provide timely response to address, fix and repair hazards;
  • Ability to develop the resources (needed materials, specialized service operators, volunteer support) to properly address repairs needed when funding is not available;
  • Administer the overall upkeep and maintenance scheduling of all BGCBI vehicles, facilities and organizational equipment;
  • Proven experience in maintaining safe and properly secured facilities.

Incident Follow Up

  • Facilitate investigative inquiry processes on reports communicated to BGCBI staff;
  • Ensure timely incident follow-up with proper collection of documentation from all those involved, conducting fair and neutral participant and witness interviews, and providing official outcome responses;
  • Provide BGCBI leadership with timely communication and documentation on all incidents that arise and official follow-up and outcome responses.

Community Resources, Partnerships, & Volunteer Recruitment

  • Oversee the programming partnerships with community organizations to supplement youth activities;
  • Secure effective partnerships with DOE school officials to gain BGCBI out-of-school youth service program support;
  • Create an effective Youth Development Specialist employee recruitment and hiring initiative that assures a continuation of required daily direct service staffing;
  • Develop a robust and successful volunteer program to help supplement daily operational needs and the building of new youth programming opportunities;
  • Possess a strong network of community resources on Hawaii Island that provides the partnerships needed in fundraising.

Intersession Program Development

  • Ability to produce successful (community sought after) youth enrichment intersession programs;
  • Have the community network capacity to effectively secure program participation;
  • Able to cultivate the youth participation numbers required to host intersession programs.

Grant Writing, Management & Reporting

  • Development of new grant resources to support program operations;
  • Effective drafting of competitive grant proposals;
  • Timely submittal of developed grants meeting deadlines;
  • Training direct service staff to implement grant activities and reporting requirements of secured grants;
  • Implement and manage grant activity requirements for daily service programming;
  • Oversee the drafting and submittal of required grant outcome reports to funders.

Staff Management, Training & Supervision

  • Provide effective daily supervision required to effectively manage full & part-time employees;
  • Develop, train and maintain an effective working service delivery team;
  • Address and appropriately resolve any employee and/or work team related issues that arise; 
  • Conduct regular employee work performance evaluations; provide feedback and performance coaching opportunities, issue noncompliance warnings and conduct employee contract termination processes;
  • Facilitate ongoing specialized training to equip direct service employees to carry out daily position tasks, roles and functions;
  • Schedule needed staffing and manage employee work hours and timely submittal of timesheets;
  • Ability to recruit qualified community individuals into the needed Youth Development Specialist positions.

Development of Special Projects

  • Produce successful Fall, Winter, Spring & Summer Intersession Programs;
  • Develop and implement a daily meal program for Hilo, Keaʻau & Pahoa site locations;
  • Develop a capital building campaign for the Keaʻau service program;
  • Develop youth service sites in the communities of Kealakehe & Waimea.

BACKGROUND CHECK: As part of the hiring process BGCBI will need to conduct a national background check (after the final interview and reference inquiries) to verify eligibility to work with underage youth.

ILLICIT SUBSTANCE TESTING: As an organization that directly services youth, BGCBI employees may be required to take part in random drug testing as long as they are employed at BGCBI.

Interested qualified individuals are required to submit a BGCBI position application form and a current resume with a minimum of three (3) professional references with their contact information.

Please submit application and resume to:   hr@bgcbi.org